Global Supply Chain Solutions GmbH

Certification

The ISO 9000 family of standards is related to quality management systems and designed to help organizations ensure that they meet the needs of customers.

The standards are published by ISO, the International Organization for Standardization, and available through National standards bodies.

ISO 9001 deals with the requirements that organizations wishing to meet the standard have to fulfill.

Third party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001. Currently just a million organizations worldwide are independently ISO 9001 certified. G-SCS is proud to be one of them.

 

ISO 9001: Quality management systems — Requirements

  • The quality policy is a formal statement from management, closely linked to the business and marketing plan and to customer needs.
  • The quality policy is understood and followed at all levels and by all employees. Each employee works towards measurable objectives.
  • The business makes decisions about the quality system based on recorded data.
  • The quality system is regularly audited and evaluated for conformance and effectiveness.
  • Records show how and where raw products were processed to allow products and problems to be traced to the source.
  • The business determines customer requirements.
  • The business has created systems for communicating with customers about product information, inquiries, contracts, orders, feedback, and complaints.
  • When developing new products, the business plans the stages of development, with appropriate testing at each stage. It tests and documents whether the product meets design requirements, regulatory requirements, and user needs.
  • The business regularly reviews performance through internal audits and meetings. The business determines whether the quality system is working and what improvements can be made. It has a documented procedure for internal audits.
  • The business deals with past problems and potential problems. It keeps records of these activities and the resulting decisions, and monitors their effectiveness.
  • The business has documented procedures for dealing with actual and potential nonconformances (problems involving suppliers, customers, or internal problems).
 

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